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Enterprise Solutions

Get dedicated support, custom deployment, and enterprise features for your mission-critical time series database needs.

Enterprise Benefits

Dedicated Support

24/7 priority support with guaranteed response times. Direct access to engineering team for critical issues.

Custom Deployment

White-glove deployment assistance. We help you design and implement the optimal architecture for your needs.

Training & Onboarding

Comprehensive training for your team. Best practices, workshops, and ongoing knowledge transfer.

SLA Guarantees

99.9% uptime SLA with financial penalties if we don't meet our commitments. Your reliability is guaranteed.

Multi-Region Support

Deploy across multiple regions and data centers. High availability and disaster recovery built in.

Performance Optimization

Expert performance tuning for your specific workload. Query optimization and infrastructure recommendations.

Enterprise Support Tiers

Professional

Contact Sales

  • Business hours support (8x5)
  • 8-hour response time
  • Email & ticket support
  • Deployment assistance
  • Quarterly business reviews

Best for small to mid-sized deployments

MOST POPULAR

Business

Contact Sales

  • 24/7 support coverage
  • 2-hour response time (critical)
  • Phone, email & Slack support
  • Custom deployment planning
  • Team training (2 sessions)
  • Monthly business reviews

Best for production deployments

Enterprise

Contact Sales

  • 24/7 priority support
  • 30-minute response time
  • Dedicated support engineer
  • Architecture design review
  • Unlimited training & workshops
  • Custom feature development
  • 99.9% uptime SLA

Best for mission-critical systems

Contact Enterprise Sales

Tell us about your project and we'll get back to you within 24 hours

We typically respond within 24 hours on business days

Other Ways to Reach Us

Email

enterprise@schobase.dev

Response within 24 hours

Live Chat

Available 9am-5pm EST

Phone

+1 (555) SCHOBASE

Monday-Friday 9am-5pm EST

Trusted by Industry Leaders

See how companies are using SchoBase to power their mission-critical time series applications

M

Manufacturing Inc.

Industrial Automation

"SchoBase helped us consolidate data from 500+ PLCs across 12 facilities. The OPC UA integration was seamless, and the support team guided us through the entire deployment."

10M+

data points/day

500+

devices

99.97%

uptime

E

Energy Solutions Corp

Smart Grid Monitoring

"We needed a time series database that could handle NERC CIP compliance while processing millions of sensor readings. SchoBase delivered on both fronts with excellent performance."

50M+

data points/day

2,000+

sensors

NERC CIP

compliant

R

Robotics Dynamics

Autonomous Robotics

"Real-time telemetry from our robot fleet is critical. SchoBase handles 100Hz sampling across 6-axis robots with sub-50ms latency. The dashboard templates saved us weeks."

100Hz

sampling rate

200+

robots

<50ms

latency

H

Healthcare Systems

Medical IoT

"HIPAA compliance was non-negotiable. SchoBase's on-premise deployment with full audit logging and encryption met all our requirements. Support was outstanding."

HIPAA

compliant

1,000+

devices

24/7

monitoring

Enterprise Integration Ecosystem

SchoBase integrates seamlessly with your existing enterprise infrastructure

Authentication & IAM

  • • Active Directory / LDAP
  • • SAML 2.0 / OIDC
  • • Okta, Auth0, Azure AD
  • • SCIM user provisioning

Key Management

  • • AWS KMS
  • • Azure Key Vault
  • • HashiCorp Vault
  • • Google Cloud KMS

SIEM & Monitoring

  • • Splunk integration
  • • Datadog APM
  • • Prometheus/Grafana
  • • ELK Stack

SCADA/HMI Platforms

  • • Ignition by Inductive Automation
  • • Wonderware System Platform
  • • Siemens WinCC
  • • Rockwell FactoryTalk

Industrial Protocols

  • • OPC UA (client/server)
  • • Modbus TCP/RTU
  • • DNP3, IEC 61850
  • • EtherNet/IP, MQTT

Data Platforms

  • • Apache Kafka
  • • AWS Kinesis
  • • Azure Event Hubs
  • • Google Pub/Sub

Frequently Asked Questions

What's included in enterprise support?

Enterprise support includes 24/7 priority assistance, a dedicated support engineer, custom deployment planning, architecture reviews, unlimited training, and guaranteed SLAs. You also get direct access to our engineering team for critical issues.

Can I try before committing to enterprise?

Yes! You can start with our free cloud tier or deploy the open source version on-premise. We offer a 30-day trial of enterprise features to evaluate them in your environment before purchasing.

Do you offer custom development?

Yes, enterprise customers can request custom features and integrations. Our engineering team works with you to understand your requirements and implement solutions tailored to your specific needs.

What compliance certifications do you have?

SchoBase supports GDPR, HIPAA, SOC 2, ISO 27001, IEC 62443, NERC CIP, and FDA 21 CFR Part 11 requirements. We provide audit logs, encryption, and access controls needed for compliance.

How long does deployment take?

Cloud deployment can be done in minutes. On-premise deployment typically takes 1-2 days for standard configurations, or 1-2 weeks for complex enterprise setups with custom integrations and high availability requirements.